Most frequent questions and answers

We offer a one-of-a-kind personal shopping service that will help you purchase the right product for the right price and have it delivered to your doorstep. We help individuals, entrepreneurs and
corporates shop and ship from Dubai, UK, China and USA. We pride ourselves in providing quality, affordable products from trusted suppliers worldwide.

We bring in a wide range of products including and not limited to : Electronics, car spare parts, beauty and fashion. As long as it’s legal, we will bring.

If we can’t find it, it probably doesn’t exist. Check out our website www.palmera.co.ke to see the varieties we have. If you don’t get what you are looking for, please share a custom enquiry.

Yes. A service fee applies.
This is for insurance, handling and repackaging.
Suppliers will deliver goods “as is”- some may require extra packaging.
NB: The nature and value of products determines the service charge

These charges are included in the shipping and service charge.
The quotation we issue our clients includes all costs.
There are No Hidden Charges.

Yes, we ship to the following countries from Nairobi ;

  1. Nairobi to Dubai
  2. Nairobi  to UK
  3. Nairobi to USA

Shop in any of the sites below and share the order with us for Shipping.

  1. www.amazon.ae
  2. www.noon.com
  3. www.perfumesae.com
  4. www.vperfumes.com
  5. www.sephora.com
  6. www.eur.shein.com
  7. www.bathandbodyworks.ae
  8. www.mumzworld.com